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Terms of service

1. Introduction

 

These Terms of Service (“Terms”) govern your access to and use of the CraneNav service and website at cranenav.com (together, the “Service”), operated by CraneNav (“we”, “our”, “us”).

 

By creating an account, subscribing, or using CraneNav, you agree to these Terms. If you are entering into these Terms on behalf of a company, you represent that you are authorised to bind that company.

 

 

2. Service Description

 

CraneNav provides a permit-aware navigation platform designed for mobile crane operators. The Service enables:

 

  • Route planning and navigation using permit data.

  • Integration of bridge/culvert restrictions based on provided permits.

  • Turn-by-turn navigation via web and mobile progressive web app.

 

 

3. Eligibility

 

  • You must be at least 18 years old to register.

  • You may use the Service on behalf of a business or as an individual crane operator.

  • By using CraneNav, you confirm that all information provided during registration is accurate and complete.

 

 

4. Accounts & Security

 

  • You are responsible for maintaining the confidentiality of your login credentials.

  • You agree to notify us immediately if you suspect any unauthorised access to your account.

  • CraneNav is not liable for losses arising from unauthorised access due to your failure to secure your credentials.

 

 

5. Subscriptions & Payment

 

  • CraneNav is offered on a subscription basis. Pricing and payment terms are displayed on cranenav.com.

  • Fees are billed in advance (monthly or annually) and are non-refundable except where required by law.

  • Subscriptions automatically renew unless cancelled prior to the renewal date.

 

 

6. Acceptable Use

 

You agree not to:

 

  • Use the Service for unlawful or unsafe purposes.

  • Input inaccurate, misleading, or unauthorised permit data.

  • Attempt to access, probe, or disrupt any part of the Service without authorisation.

  • Share your account access with unauthorised users.

 

 

7. Service Availability

 

  • We aim to provide continuous availability but do not guarantee uninterrupted service.

  • Planned maintenance and service updates will be communicated in advance where possible.

  • We are not responsible for delays or outages caused by third-party providers (e.g., Microsoft Azure, HERE API).

 

 

8. Data & Privacy

 

  • Use of the Service is subject to our Privacy Policy.

  • You retain ownership of any permit data you provide but grant CraneNav a licence to process and display it for the purposes of providing the Service.

  • We apply security and retention measures in line with the Privacy Act 2020.

 

 

9. Intellectual Property

 

  • All intellectual property in the CraneNav platform, website, and associated materials belongs to CraneNav.

  • You may not copy, modify, reverse-engineer, or distribute any part of the Service without our consent.

  • "CraneNav" is currently Trade Mark pending.

 

 

10. Disclaimers

 

  • CraneNav provides navigation information based on permits and data sources available at the time.

  • We do not guarantee that all routes are accurate, safe, or permitted for your vehicle.

  • You are responsible for complying with road laws, weight restrictions, and permit conditions at all times.

 

 

11. Limitation of Liability

 

To the maximum extent permitted by law:

 

  • CraneNav is not liable for any indirect, incidental, or consequential damages arising from use of the Service.

  • Our total liability for any claim related to the Service is limited to the subscription fees paid in the 12 months preceding the claim.

 

 

12. Termination

 

We may suspend or terminate your access to the Service if you:

 

  • Breach these Terms.

  • Fail to pay subscription fees when due.

  • Misuse the Service in a way that compromises safety or legal compliance.

 

You may terminate your subscription at any time by notifying us, subject to the subscription’s billing cycle.

 

 

13. Changes to These Terms

 

We may update these Terms from time to time. Updates will be published on cranenav.com with the effective date. Continued use of the Service after changes take effect constitutes acceptance of the new Terms.

 

 

14. Governing Law

 

These Terms are governed by the laws of New Zealand. You agree to submit to the non-exclusive jurisdiction of the New Zealand courts.

 

 

15. Contact Us

 

If you have any questions about these Terms, please contact us:

 

CraneNav Legal

Email: info@cranenav.com

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